We Create Done-For-You Video Guides for Your Software and Processes.
We Create Done-For-You Video Guides for Your Software and Processes.
Save hours on training and support. Give your employees and customers clear, step-by-step software guides they can actually follow — produced end-to-end by our team.
Save hours on training and support. Give your employees and customers clear, step-by-step software guides they can actually follow — produced end-to-end by our team.
wasaz media
wasaz media
wasaz media
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Videos Made
Videos Made
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Satisfied Clients
Satisfied Clients
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Projects Delivered
Projects Delivered
Who We Are
Who We Are
We Don't Just Record Your Screen —
We Understand Your Software First.
We Don't Just Record Your Screen —
We Understand Your Software First.
Most businesses lose hours every week to the same problems — new hires who take too long to get productive, support teams flooded with repeat questions, and customers who never fully learn the product they paid for. We produce professional software training videos that fix all three. Before a single frame is recorded, our lead — a software developer with 5+ years of industry experience — meets with your team to fully understand your product, your users, and your workflows. No assumptions. No generic scripts. Just clear, done-for-you video guides built around how your users actually think.
Most businesses lose hours every week to the same problems — new hires who take too long to get productive, support teams flooded with repeat questions, and customers who never fully learn the product they paid for. We produce professional software training videos that fix all three. Before a single frame is recorded, our lead — a software developer with 5+ years of industry experience — meets with your team to fully understand your product, your users, and your workflows. No assumptions. No generic scripts. Just clear, done-for-you video guides built around how your users actually think.
What We Solve?
Three Business Problems. One Production Service.
From script to final edit — we take care of the entire production so you don't have to.
Customer Training
Employee Onboarding
Replace Paper Manuals
Customer Training
When customers don't understand your product, they stop using it and cancel. We build customer training video libraries that show users exactly how to get value from what they've bought — reducing churn and cutting support costs at the same time.
What We Solve?
Three Business Problems. One Production Service.
From script to final edit — we take care of the entire production so you don't have to.
Customer Training
Employee Onboarding
Replace Paper Manuals
Customer Training
When customers don't understand your product, they stop using it and cancel. We build customer training video libraries that show users exactly how to get value from what they've bought — reducing churn and cutting support costs at the same time.
What We Solve?
Three Business Problems. One Production Service.
From script to final edit — we take care of the entire production so you don't have to.
Customer Training
Employee Onboarding
Replace Paper Manuals
Customer Training
When customers don't understand your product, they stop using it and cancel. We build customer training video libraries that show users exactly how to get value from what they've bought — reducing churn and cutting support costs at the same time.
The Problem
The Problem
Why You're Losing Users Without Even Realising It.
Why You're Losing Users Without Even Realising It.
Your team sent the manual. Nobody opened it.
Your team sent the manual. Nobody opened it.
Your team sent the manual. Nobody opened it.
Users skip documentation entirely. Without a visual, step-by-step software guide, even well-written docs get ignored.
Users skip documentation entirely. Without a visual, step-by-step software guide, even well-written docs get ignored.
New hires take weeks to become useful.
New hires take weeks to become useful.
New hires take weeks to become useful.
Without proper employee onboarding videos, new team members rely on shadowing and repeated explanations — costing your senior staff hours every week.
Without proper employee onboarding videos, new team members rely on shadowing and repeated explanations — costing your senior staff hours every week.
Your support team answers the same questions daily.
Your support team answers the same questions daily.
Your support team answers the same questions daily.
Every repeat support ticket costs time and money. Clear software tutorial videos let users find answers themselves — 24 hours a day.
Every repeat support ticket costs time and money. Clear software tutorial videos let users find answers themselves — 24 hours a day.
Customers aren't using the product they paid for.
Customers aren't using the product they paid for.
Customers aren't using the product they paid for.
Poor product understanding leads to low adoption and high churn. Done-for-you customer training videos turn confused users into confident, active ones.
Poor product understanding leads to low adoption and high churn. Done-for-you customer training videos turn confused users into confident, active ones.
Video Isn't Just Better. It's Proven.
Why leading businesses are replacing manuals with professional training videos.
Video Isn't Just Better. It's Proven.
Why leading businesses are replacing manuals with professional training videos.
95% of a video's message is retained by viewers — vs only 10% from text
Source
Waves Media Research
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Message Retention
95% of a video's message is retained by viewers — vs only 10% from text
Source
Waves Media Research
%
Message Retention
95% of a video's message is retained by viewers — vs only 10% from text
Source
Waves Media Research
%
Message Retention
83% of people prefer watching video for instructional content over text or audio
83% of people prefer watching video for instructional content over text or audio
Source
TechSmith, 2024
%
User Attention
User Attention
20%+ reduction in support tickets for organisations with proper video guide libraries,
20%+ reduction in support tickets for organisations with proper video guide libraries,
Source
Guidde Research
%
Support Ticket Reduction
Support Ticket Reduction
69% of users purchase an app or subscription after watching a how-to video.
69% of users purchase an app or subscription after watching a how-to video.
Source
Wyzowl
%
Potential Conversion Rate
Potential Conversion Rate
Why Us?
Why Us?
Why Wasaz Media?
Why Wasaz Media?
Most companies try to solve this with screen recordings, PDF guides, or AI-generated scripts. None work long-term. Screen recordings are raw and inconsistent. PDFs go unread. AI tools produce generic scripts that miss the technical nuance your software actually requires.
Most companies try to solve this with screen recordings, PDF guides, or AI-generated scripts. None work long-term. Screen recordings are raw and inconsistent. PDFs go unread. AI tools produce generic scripts that miss the technical nuance your software actually requires.
We are a done-for-you software training video service built differently. Before we write a word or record a frame, we run dedicated discovery sessions to understand your product inside and out. Every video is shaped by real human insight — built around your actual workflows, your real users, and the exact moments where confusion happens.
We are a done-for-you software training video service built differently. Before we write a word or record a frame, we run dedicated discovery sessions to understand your product inside and out. Every video is shaped by real human insight — built around your actual workflows, your real users, and the exact moments where confusion happens.
| Features | AI Video Tools | In-House Recording | Wasaz Media |
|---|---|---|---|
| Understand your product | |||
| Discovery call before we start | |||
| Tailored to your actual workflows | |||
| Script, record & edit — all handled | |||
| Custom branded videos | Sometimes | ||
| Professional script writing for easy guides | Sometimes | ||
| Led by experienced developer | Sometimes |
How We Work.
Four simple steps from first call to final training video.
How We Work.
Four simple steps from first call to final training video.
Ready to Cut Training Time and Support Costs?
No commitment, no pressure — just a free 1:1 consultation about your software and how a done-for-you training video service can help.
Ready to Cut Training Time and Support Costs?
No commitment, no pressure — just a free 1:1 consultation about your software and how a done-for-you training video service can help.
Ready to Cut Training Time and Support Costs?
No commitment, no pressure — just a free 1:1 consultation about your software and how a done-for-you training video service can help.