Privacy Policy Last updated: April 2026
1. Introduction
At Wasaz Media, we are committed to protecting your privacy and the confidentiality of your business. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website or engage us for video production services.
2. Information We Collect
We may collect personal and business details such as your name, email address, phone number, company name, and any other information you provide when filling out our contact form or communicating with us. During the course of a project, we may also receive access to your software, internal workflows, screen recordings, and related materials necessary to complete your video guides.
3. How We Use Your Information
Your information is used solely to respond to enquiries, deliver agreed services, and communicate project updates. We do not use your data for marketing profiling or share it with third parties for commercial purposes.
4. Confidentiality of Client Materials
We treat all client materials with strict confidentiality. This includes but is not limited to:
Software access and credentials shared during screen recording sessions will never be stored beyond the active project period or disclosed to any third party
Raw footage and screen recordings captured during production are used exclusively for your project and will not be shared, repurposed, or distributed
Produced video guides will never be published publicly without your explicit written permission — your content belongs to you
Internal workflows, processes, and proprietary systems shown during production are treated as confidential business information
All client engagements can be covered by a Non-Disclosure Agreement (NDA) upon request before any project work begins.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal or business information. We do not share client materials, footage, credentials, or project data with any third party unless explicitly required by law or authorised by you in writing.
6. Data Retention and Deletion
We retain project files, raw footage, and related materials only for as long as necessary to deliver your project. Upon project completion, raw files and sensitive materials are deleted within a reasonable timeframe. If you request deletion of your data or project materials at any point, we will action that request promptly and confirm once completed.
7. Cookies and Tracking
Our website uses cookies to analyse traffic and understand how visitors interact with our content. No personally identifiable information is collected through cookies without your consent.
8. Your Rights
You have the right to request access to any personal data we hold about you, request corrections, or request full deletion. To exercise any of these rights, contact us directly and we will respond promptly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: projects@wasazmedia.com
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.